Independent, family-run LPG supplier near York since 1988

Terms and conditions

The terms that apply when you buy LPG, gas cylinders and related services from us.

These terms apply to the supply of liquefied petroleum gas (LPG), gas cylinders and related services by Rectory Gas Supplies, Sparrow Hall, Scrayingham, York YO41 1JE (company registration number 03780708, VAT number GB 500831393) (“we”, “us”, “our”) to business customers (“you”). Please read them carefully. Your individual supply agreement may contain further terms; if there is any conflict, your supply agreement takes priority.

About these terms

These terms, together with any quotation, order confirmation or supply agreement we give you, form the contract between us. By placing an order you accept these terms. We may update these terms from time to time; the version in force when you place an order applies to that order.

Quotations and orders

Quotations are based on the information you give us and are valid for the period stated on the quotation.
Orders can be placed by phone, email, voicemail or in writing. An order is accepted when we confirm it or make the delivery.
Please make sure the information you give us, including your site address, access arrangements and usage, is accurate and complete.

Prices and payment

Prices are as quoted or as confirmed at the time of order and are subject to VAT at the applicable rate.
LPG prices can change in line with market conditions. We will tell you the price that applies when you order or as set out in your supply agreement.
Payment is due within the period stated on your invoice. We may charge interest on late payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and may suspend deliveries while an account is overdue.

Delivery and access

Delivery times are estimates. We will always try to deliver when agreed but are not liable for delays outside our reasonable control.
You must provide safe, suitable access for our vehicles and staff to your tank or cylinder store, and tell us about any hazards or restrictions on site.
If we cannot deliver because of access problems, we may charge for a failed delivery.

Tanks and cylinders

Ownership of tanks, cylinders and associated equipment is set out in your supply agreement. Cylinders remain our property unless otherwise agreed and must be returned on request.
Equipment we own must only be filled by us, must not be moved or altered without our agreement, and must be kept in good condition and free from obstruction.
Tanks are sited and installed in accordance with LGUK Codes of Practice. You must keep the area around the tank clear and tell us promptly about any damage.

Safety and your responsibilities

You are responsible for the safe use of LPG on your premises, including complying with health and safety law such as the Dangerous Substances and Explosive Atmospheres Regulations 2002.
Appliances and pipework must be installed and maintained by a Gas Safe registered engineer.
If you smell gas or suspect a leak, follow the guidance on our LPG safety page and contact us.

Switching offer

Our switching offer is available to bulk commercial customers only, with a minimum usage of 20,000 litres per year. Where you move your bulk LPG supply to us from another supplier, we will cover the outgoing supplier’s tank uplift fees up to a total value of £1,000. This is paid as credit on your Rectory Gas Supplies customer account and is not paid in cash. We may ask to see your outgoing supplier’s invoice for the uplift fee. The offer is subject to us agreeing to supply you and may be changed or withdrawn for new applications at any time.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for any indirect or consequential loss, or for loss of profit, business or production, and our total liability to you in connection with any order is limited to the price paid for that order.

Events outside our control

We are not responsible for any failure or delay caused by events outside our reasonable control, such as severe weather, road closures, supply shortages, industrial action or failures of third parties. We will tell you as soon as possible and do what we reasonably can to reduce the impact.

Ending the agreement

How either of us can end a supply agreement, including any notice period, is set out in your supply agreement. We may suspend or end supply if you do not pay, if continuing supply would be unsafe, or if you seriously breach these terms.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact us

If you have any questions about these terms, call 01759 371 305, email info@rectorygassupplies.co.uk or write to us at Sparrow Hall, Scrayingham, York YO41 1JE.

Last updated: October 2026.