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Est. 1988Sparrow Hall, Scrayingham, York
Customer support.
Already a customer? Order gas, ask about a delivery or sort out your account here.
Independent, family-run LPG supplier near York since 1988
How can we help?
Common requests.
Order a bulk top-up
Use the form, call the office or leave a voicemail. If your tank is monitored, we may already have it planned.
Order gas cylinders
Tell us what you need. Most cylinder orders are delivered the same or next working day.
Delivery query
Questions about an upcoming or recent delivery.
Account or invoice
Payments, invoices and updating your details.
Tank or equipment
Questions about your tank, its position or anything that looks wrong.
Feedback or complaint
Tell us how we’re doing. See our complaints policy.
For commercial customers
Switching your business gas is on us.
We’ll cover your outgoing tank uplift fees with up to £1,000 in account credit.
Account credit
up to£1,000
towards your outgoing supplier's tank uplift fees
Bulk commercial customers only, with a minimum usage of 20,000 litres per year. We’ll cover the outgoing supplier’s tank uplift fees up to a total value of £1,000, paid as credit on your Rectory Gas Supplies customer account. Terms apply.
Existing customers
Send a support request.
Include your delivery postcode and, if you have it, your account number from your invoices.
- For orders, include any access notes for the driver
- We respond during office hours
- Urgent? Call 01759 371 305
Prefer to talk?
01759 371 305
Monday to Friday 7am to 4pm
Gas emergency
Is your tank or cylinder leaking? Act now.
If you smell gas, put out naked flames, don’t operate electrical switches, turn off the supply at the tank or cylinder if safe, ventilate and move away. Call 999 if there is a fire or immediate danger, then call our emergency number, 01759 361810. Call out fees apply if there is no issue with the tank or cylinders. See emergency guidance and our LPG safety advice.
Leave an order on our voicemail or email info@rectorygassupplies.co.uk and we’ll pick it up when the office opens.
It is shown on your invoices. If you can’t find it, give us your name and delivery postcode instead.
We offer a range of payment methods. Call the office and we’ll explain the options for your account.