Frequently asked questions.
Answers to the questions businesses ask us most. Can’t find yours? Call the office or send us a message.
Independent, family-run LPG supplier near York since 1988
For commercial customers
Switching your business gas is on us.
We’ll cover your outgoing tank uplift fees with up to £1,000 in account credit.
Account credit
up to£1,000
towards your outgoing supplier's tank uplift fees
Bulk commercial customers only, with a minimum usage of 20,000 litres per year. We’ll cover the outgoing supplier’s tank uplift fees up to a total value of £1,000, paid as credit on your Rectory Gas Supplies customer account. Terms apply.
An independent, family-run LPG supplier founded by Ted Milner in 1988 and run today by Liam Milner, from Sparrow Hall, Scrayingham, near York.
Yes. We’re a full member of Liquid Gas UK, the trade association for the LPG industry, and everything we do is carried out according to LGUK Codes of Practice.
Monday to Friday 7am to 4pm. Outside those hours you can leave an order on our voicemail or email info@rectorygassupplies.co.uk.
We deliver across most of the east of England from our main depot at Scrayingham, near York, and our other depots. Send us your site postcode with your quote request, or call 01759 371 305, and we’ll confirm whether we can supply you.
If you use gas every day, or in large amounts at certain times of year, bulk LPG is usually more practical than cylinders. We’ll give you an honest recommendation.
Yes. Bulk customers get remotely monitored tanks and flexible top-ups at no extra cost.
Yes, below-ground tanks are an option. See LPG tanks.
Not usually, as long as we can safely reach the tank.
Most of our cylinder orders are delivered the same or next working day.
Propane works outdoors and in cold weather; butane suits some indoor equipment but struggles below around 0°C. Always use the gas your equipment is designed for. Propane vs butane.
See our cylinder sizes guide or ask us for advice.
Yes, we supply forklift truck (FLT) cylinders.
Get in touch with your current set-up and contract end date. We’ll review your arrangements and plan the changeover. How switching works.
Bulk commercial customers only, with a minimum usage of 20,000 litres per year. We’ll cover the outgoing supplier’s tank uplift fees up to a total value of £1,000, paid as credit on your Rectory Gas Supplies customer account. Terms apply.
If it belongs to your outgoing supplier, they normally collect it when your contract ends. We plan the new installation around that.
Put out naked flames, don’t operate electrical switches, turn off the supply at the tank or cylinder if it is safe to do so, open doors and windows, and move away from the area. If there is a fire or immediate danger, call 999. Then call our emergency number, 01759 361810. Call out fees apply if there is no issue with the tank or cylinders. Full safety advice.
Upright, outdoors, in a secure, ventilated place, away from drains, cellars and ignition sources.
Only a Gas Safe registered engineer should install, service or repair gas appliances.
Accounts and ordering
Account questions.
Ordering, payments and support.
Call 01759 371 305, email info@rectorygassupplies.co.uk, or leave an order on our voicemail.
We offer a range of payment methods. Call the office and we’ll explain the options for your account.
Use the form on our customer support page or call the office.
Still have a question?
Call the office, Monday to Friday 7am to 4pm, or send us a message.